Meet Our Dedicated Team

Sophie

Sophie is a highly valued member of our team, renowned for her enthusiastic, compassionate, and client-centred approach to support work. Her unwavering commitment to advocacy means she always strives to ensure the voices of those she serves are heard and their needs are met with care and respect. Sophie is a tireless champion for her clients, going above and beyond to create an environment where they feel empowered, understood, and supported.

Her dedication to fostering positive, trusting relationships is at the heart of her work. Sophie’s ability to connect with people, listen attentively, and offer tailored support helps ensure that every individual receives the personalised care they deserve. Whether it’s through emotional support, daily assistance, or simply offering a reassuring presence, Sophie’s kindness and empathy shine through in all her interactions, making her a trusted ally to both clients and their families. Sophie makes a profound, lasting difference in the lives of those she serves.

Outside of her professional role, Sophie has a creative side and enjoys exploring everything related to beauty. She has previously worked as a makeup artist and photographer, and these artistic pursuits reflect her attention to detail and her desire to make people feel confident and beautiful in their own skin. Whether through her artistic skills or her compassionate approach to support work, Sophie’s ability to enhance others’ lives is evident, and she remains a vital and cherished member of our team.

Support Specialist

Malachi

Malachi is a devoted Christian support worker whose passion for helping others leads him to make a meaningful difference in their lives. His unwavering commitment to empowering individuals to live fulfilling lives is driven by his strong sense of empathy and faith. Malachi’s approach to support work is marked by warmth, kindness, and genuine care, with his friendly and compassionate nature allowing him to connect with others in an authentic and impactful way.

Malachi excels in a variety of areas, ensuring that every individual he supports receives comprehensive, personalised assistance. His expertise spans domestic tasks, group activities, social engagement, daily living skills, and community integration, making him a versatile and valuable member of the team. Whether he’s helping with household chores, facilitating group sessions, or encouraging clients to participate in community events, Malachi’s goal is always to promote independence, confidence, and a sense of belonging.

Beyond his professional role, Malachi has a passion for staying active and living a balanced lifestyle. He enjoys playing a wide range of sports, including rugby, volleyball, and netball, all of which keep him physically engaged and mentally sharp. His love for sports also enables him to bond with clients who share similar interests, using these activities as a way to foster connection, teamwork, and personal growth.

What truly sets Malachi apart is his dedication to supporting individuals in achieving their fullest potential, whether through developing life skills, engaging in activities, or simply offering companionship, is at the core of his work. His genuine desire to help others, combined with his joyful and active approach to life, makes him an exceptional support worker.

Support Specialist

Amelia is the cornerstone of CYSM, ensuring everything runs like clockwork. As our Administration Officer, her exceptional organisational skills are absolutely invaluable in keeping our organisation operating smoothly and efficiently. With a keen eye for detail and a talent for managing multiple tasks with precision, Amelia plays a critical role in maintaining structure and order within the team. From managing schedules to handling documentation and communication, Amelia's proactive approach helps to eliminate obstacles and streamline processes, allowing everyone to focus on delivering the best possible service to those in need.

Amelia’s commitment to excellence is felt in every aspect of her work, and her behind-the-scenes efforts often go unnoticed—but they are the glue that holds the entire operation together. Thanks to Amelia’s dedication, the organisation runs seamlessly, enabling our team to continue making a meaningful difference in the lives of individuals and families we serve.

Amelia

Administration Officer

Dylan is our Yard Maintenance Manager, and he takes immense pride in transforming outdoor spaces into areas of beauty, functionality, and peace. Whether it’s tending to gardens, ensuring that outdoor spaces are safe and accessible, or simply adding those finishing touches that make a space feel complete, Dylan brings his expertise and passion to every project.

His work goes beyond just maintaining yards—it’s about enhancing the quality of life for those he supports. A well-maintained outdoor space can have a profound impact on well-being, and Dylan understands this. He approaches every task with care and dedication, ensuring that each client’s outdoor area is a welcoming and functional place for relaxation, connection, and enjoyment. His attention to detail, coupled with his easy-going personality, allows him to build strong relationships with clients, making the process not only efficient but also enjoyable.

Dylan’s commitment to improving spaces reflects his broader passion for making a positive difference in people’s lives. He finds fulfillment in helping others enjoy the outdoors, creating environments that foster well-being, and giving clients a sense of pride and ownership over their surroundings. His joy in helping others, combined with his expertise in yard maintenance, makes him a key player in our team, ensuring that every space he works on is the best it can be.

Dylan

Yard Maintenance Manager

Kristal

Team Leader

Support Coordinator

Kristal is the lifeblood of CYSM, embodying the heart and soul of the organisation with her unwavering dedication and passion. With a wealth of experience in mental health, Kristal has spent many years honing her skills and knowledge, ensuring that those in her care receive the highest level of support and guidance.

As both the Team Leader and Support Coordinator, Kristal plays a pivotal role in overseeing the daily operations, managing the team, and ensuring that every client receives personalised, compassionate care. Her genuine joy in life comes from making a meaningful difference in the lives of others.

Kristal thrives on the opportunity to empower individuals and help them navigate life’s challenges with confidence, resilience, and hope. Whether it's offering a listening ear, providing practical solutions, or guiding individuals toward their goals, Kristal’s commitment to enhancing the lives of others is evident in every action she takes. Her approach is always centred on empathy, respect, and collaboration, making her an invaluable leader who inspires those around her to do their best work and deliver the highest quality of care.

Nina

Office Manager

Nina is driven by a deep passion for helping people and making a positive impact in the lives of those who need it most. With a personal commitment rooted in years of experience caring for family members with disabilities, Nina understands first-hand the challenges and triumphs that come with supporting loved ones. This personal connection fuels Nina’s dedication to ensuring that every family receives the compassionate care and professional support they deserve. Nina’s approach combines empathy with a strong sense of purpose, constantly working to improve services, enhance the quality of life for individuals with disabilities, and empower families to thrive.

Nina takes pride in seeing the transformative results that compassionate, tailored support can have on families. Whether it's providing resources, guidance, or simply offering a listening ear, Nina is motivated by the tangible difference these efforts make in people's lives.